Communication is the monsoon that sends letters to the islands at sea. The first time I saw the film, I was able to see it. This is a grand connection and a grand gathering, a communion of strange souls with each other and close to each other in the exchange of information and intercourse of emotions. The distance between people and themselves, with others, and with the world is not only in the measurement of inches and the delivery of heart, but also in the precise communication. Communication is a subject that every adult needs to practice and refine throughout their lives.
Every time a message is delivered, received, or given back, each part of it, whether it is expressed in content or emotion, risks being collapsed and misinterpreted, and the initial desire to build a tacit understanding is often defeated by the lack of meaning in the words. If being misunderstood is the fate of those who express themselves, the only key to unlocking knots and misunderstandings is communication.
If you can find a way to solve your communication challenges, you will have the answer to improve your communication skills.
A harmonious and effective communication must be based on proper communication methods, and thanks to the Internet and mobile digital products, instant and fast social software is gradually replacing the time-consuming face-to-face contact. Text has become a more popular communication tool than verbal communication. This is because it eliminates the awkwardness and pleasantries of real social interaction while expressing accurately. But with the development of the workplace and the depth of interpersonal communication, it is not difficult to find a single social software communication is far from enough. To drive better and faster communication, you must properly choose the right communication method, as well as be flexible in using different forms of communication.
This is the first step to improving your communication skills: optimizing your communication style.
Communication is very simple: online and offline. Online is nothing more than relying on social software, email, text, voice and video communication, and offline means real contact in social life. The right way to communicate can mostly be decided based on the communication occasion, time and the person.
Young people who are out on the road are more or less likely to hang up on their parents relentlessly. Busy is the reason, tired is the reason, and of course it’s because their parents call regardless of the occasion and time. The company’s main goal is to provide a more efficient and effective way to improve the quality of its products. The most efficient way for young people to communicate is to type about small things, call about urgent things, and meet about big things, which is also common in non-workplace daily social life.
But when communication challenges arise in the workplace, face-to-face communication must be the first choice. There’s no client you can’t handle, as long as there’s a chance to meet. The only thing more emotional than words are words, and more warm than words are smiles. The most direct and intuitive display of all personality must be in real communication, and this is the easiest way to break through the communication bottleneck. Finally, when all the key messages are then presented in writing, the probability of achieving perfect communication must be much higher than just sending an email or just making a phone call.
With the right communication style chosen, it’s how you line up the communication that matters, and the second step in improving your communication skills: refining the communication, anticipating communication challenges, and providing solutions.
In our daily lives, we often encounter situations where “time is somehow eaten up”, and recall that the story begins with a desire to look up the use of “的, 地, 得” on the Internet, only to unwittingly click on one page after another. When I looked at my watch again, it was already 3:45 pm. By analogy, this is ineffective communication, just like two people who have been chatting happily all afternoon, but when they wave goodbye, they are at a loss to find each other’s communication focus, which is a major communication taboo. The effective communication needs to be key, clear, clear message, and clear logic, and refining the communication content starts from these aspects. Good communication must be about communicating ideas and intentions to the other person in the most concise way possible, and the other person receiving, understanding, and giving feedback in the shortest amount of time.
In general, communication is a back-and-forth process, where the “back-and-forth” is mostly about questioning or throwing out problems. So it’s important to anticipate the other person’s attitude and feedback ideas before communicating. This requires thinking outside of your own logic, standing next to the other party’s position and perspective to think to examine the content of communication, to identify the focus of communication worth deepening or expanding. For these key points, the information is sorted and integrated. The more difficult party A will be helpless to party B, who has the ability to see the moves. The ability to think of solutions to problems that the other side thinks of, and to think of ideas that the other side doesn’t think of, is a direct reflection of the level of communication skills.
Communication is an exhausting task, and everyone’s day is spent in communication battles with different people. The most important thing to know is that the most powerful god of war will grow old, and the most valiant general will have a defeat, and the only thing that will last forever is the art of war and strategy. Communication is also, will always encounter talk about the dilemma can not chat. The company’s main goal is to provide a good solution to the problem.
This is the third step to improving your communication skills: upgrade your communication skills.
Among the many communication skills, I think the following three are worth mentioning.
1. Keep your sanity and control your emotions.
As communication progresses, one’s patience and enthusiasm slowly fade, replaced by anxiety and irritability. The mood swings can be unconsciously carried over into normal communication if you don’t pay attention to them, and this is when an irrational communication tone and posture can further stall the progress of communication. The advancement of communication must require both parties to be in a rational and calm situation. Because, if either party gets caught up in negative emotions, the time and effort it takes to alleviate them can greatly increase the cost of communication.
2. Move with emotion and speak with words.
Sincerity is the cornerstone of communication. No one will refuse a heartfelt confession or reject a true confession. The fullness of the communicator’s emotions directly determines whether the communication goes in a negative or positive direction. And when emotions are not enough to start further communication, specific cases, data and charts need to be added as supporting materials to illustrate. It’s a bit like proposing to the girl you love. In addition to real emotions and romantic words, you have to leave a space in the real estate book with her name on it.
3. Back off and defend.
Any communication is a mental game of chance, with no win-lose outcomes, only win-win cooperation. The original intent of any triggering communication behavior must be to develop amicably, not to provoke a struggle. Once you encounter the other party is very strong, first affirmation and then denial than a suppression is more persuasive. In communication, the upper hand is only momentary, and the final agreement must be in an equal context, just like when there are enough arrows on the target, when the target becomes a weapon, the person shooting the arrow will not dare to act rashly. The ability to communicate “backward as forward, defensive as offensive” is a skill that unlocks checks and balances.
The vagaries of words and the vagaries of language make communication a complex maze in which everyone can find their own path to a different exit. But the direction of the exits must all point to smoother collaboration, more peaceful relationships, and more comfortable interactions. We need to be humble and hard-working in order to communicate, a necessary life lesson.